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This is an online booking platform created by Guesty that allows guests or tenants to perform online booking or reservations of properties and rooms from Guesty clients who are Property managers or Property Owners. The Guesty platform includes the websites, apps and related online services, together the “Service”.
This Privacy Policy describes how your information is collected, used and shared when you use the Service.
The Service is intended for use by Property managers or Property Owners and in accordance with their instructions and is provided to you by them as is.
Property managers or Property Owners act as Data controllers and are responsible for the collection and use of any data that you submit or provide through the Service and such use is governed by the terms they have in place with Guesty who was authorized by them to act as Data processor of your personal information.
In addition to this privacy statement, Property managers or Property Owners may have additional policies or codes of conduct which will apply in relation to your use of the Service. If you have any questions about your use of the Service, please contact your Property managers or Property Owners.
The following kind of personal information is collected from you:
* your contact information, such as full name, phone and email address;billing information;
* billing details
Property managers or Property Owners will share the information that it collects with Guesty, as provider of the platform, in order to allow Guesty to provide and support the Service:
* communicating with users and administrators regarding their use of the Service;
* enhancing the security and safety of the Service for, such as by investigating suspicious activity or violations of applicable terms or policies;
* developing new tools, products or services within the Service;
* associating activity on the Service across different devices operated by the same individual to improve the overall operation of the Service;
* to identify and fix bugs that may be present;
* conducting data and system analytics, including research to improve the Service.
Property Managers or Property Owners may disclose the information collected in the following ways:
* to third-party service providers that assist in providing various services to you as a guest;
* to third-party apps, websites or other services that Property managers or Property Owners connected to through the Service;
* to protect the safety of any person; to address fraud, security or technical issues;
* in connection with a subpoena, warrant, discovery order or other request or order from a law enforcement agency.
You and your Property managers or Property Owners may access, correct, export or delete information that you have submitted to the Service using the tools within the Service (for example, editing your personal information). If you are not able to do so using the tools provided in the Service, you should contact your Property managers or Property Owners directly for access, modification, export or deletion of your personal information.
The Service may contain links to content maintained by third parties that your Property managers or Property Owners does not control. You should review the privacy policies of each website that you visit.
We do not knowingly or intentionally collect information about children who are under 13 years of age.
This Privacy Policy may be updated from time to time. When updated the “Effective date” above will be amended and the new Privacy Policy will be posted online.
If you have any questions about this Privacy Policy, please contact your Property manager or Property Owner using contact email provided in the footer.
Last revised on 21-05-2018
Welcome to our booking platform (the “Platform” or “We”). The Platform allows guests or tenants to perform online booking or reservations of properties and rooms (the “Service”).
This privacy policy (the “Policy”) outlines our privacy practices with respect to the Service, including the ways your personal information and data are collected, stored, used and shared. Providing us with your personal information is a choice you make. We appreciate that and thank you for making this choice. You are not legally obligated to provide us with this information, but We do need it to allow you to use the Service.
We act as data controllers and are responsible for the collection and use of any data that you submit or provide through the Service.
In addition to this privacy statement, we may have additional policies or codes of conduct which will apply in relation to your use of the Service. If you have any questions about your use of the Service, please contact us.
When you submit an inquiry, make a customer service request or register an account, you provide contact information such as your name, address, mobile phone number and email address.
We may collect your credit card or debit card information when you pay for the Service. This information is collected on our behalf by a payment processor. We may use cookies and similar tracking technologies to collect information on our website, and via email. Additionally, We may collect your IP address from your internet service provider and may collect your bank details upon property owners’ need.
We may share the information you shared with us with third party service providers in order to provide and support the Service:
You have the following rights with respect to your personal data:
If you are not able to do so using the tools provided in the Service, you should contact us directly for access, modification, export or deletion of your personal information.
The following disclosure is made pursuant to the European General Data Protection Regulation (GDPR):
As a data controller of our clients’ personal data, we are committed to protecting and respecting your privacy in compliance with EU- General Data Protection Regulation (GDPR) 2016/679, dated April 27th 2016.
Our legal basis for collecting personal data
Collecting personal data based on consents:
The collection of personal data based on consent from the data subject will be done by using consent forms that will store documentation related to the consent given by the individual. We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and suppliers.
Collecting personal data based on legitimate interest:
We may use personal data if it is considered to be of legitimate interest, and if the privacy interests of the data subject do not override this interest. Normally, to establish the legal basis for data collection, an assessment has been made during which a mutual interest has been identified.
We retain personally identifiable information for as long as we deem necessary for the purposes set forth above. We may delete information from our systems, without notice to you, once we deem it is no longer necessary for the purposes set forth above.
You may exercise certain consumer rights under the California Consumer Privacy Act (CCPA). Your CCPA rights are described below.
You have the right to request information regarding the categories and specific pieces of personal information we have collected about you, as well as the sources of that information, the business purpose for collecting it, and what types of third parties we share or sell it with.
You have the right to request that we delete any of your personal information. We will delete any personal information that is not critical to the normal business operation from our records and direct all of our service providers to do the same.
We consider data to be critical to our business operation if they are used to:
If you exercise your consumer rights:
We do not sell any information that identifies you, such as your name or contact information. However, we do allow Ad Networks such as Facebook and Google to collect your electronic activity while on our website
This service is for people 16 years of age or older. We do not knowingly or intentionally collect information about children who are under 16 years of age.
We may use cookies on the Service. Cookies are packets of information sent by our servers to your web browser and then sent back by the browser each time it accesses our servers. The cookies may contain a variety of information, such as the web pages you have accessed, session durations and IP addresses. Cookies are used for various purposes, such as to collect statistical information about your use of the Service and save you the need to re-login with your username and password when you use the Service.
This information is used to make websites work more efficiently, as well as to provide business and marketing information, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse.
If you wish to block cookies, you may do so through your browser’s settings or using the option in the service website for blocking marketing cookies. You can delete cookies that are already on your computer and you can set your browser to prevent them from being placed going forward. Please refer to the browser’s help menu for further information. However, please bear in mind that disabling cookies may adversely affect your user experience on the Service. You can delete advertising cookies in your browser by using this form: https://optout.aboutads.info/.
We may change this Policy from time to time. We will provide you notice of such changes through the Services’ interface. Your continued use of the Service constitutes your consent to the amended Policy. If you do not consent to the amended Policy, We may terminate the Terms and your account on the Service and block your access to, and use of, the Service, upon the elapse of 30 days after you decline to accept the revised Policy.
In the case of legal requirement or necessity, we may also introduce immediate changes to this Policy. The latest version of the Terms and its effective date will always be accessible on the Service.
If you have any questions about this Privacy Policy, please contact us – stay@apadapartments.co.uk
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